This is required for all new customers and and order with new logos on custom hats.  
 
Any New logo used, that has not been previously digitized by My ThreadZ, LLC, will incur a $15, one time digitizing fee, otherwise, we will not be able to embroider your logo onto your hats. We will reach out to you if you place a custom order without having been an existing My ThreadZ, LLC customer with a previously digitized logo on file with us.
 
Also note, that if you need to change your existing logo that you have on file with us, that you will need to add the “Digitize My Logo” listing to your cart and upload your new or altered logo for us to digitize.